Hardware & Endpoint Remediation
Computuners
Repair Technician
10/2020 — 03/2021 • New York, NYSystem Engineering
Custom PC
Builds & Upgrades
Executed computer repair, hardware upgrades, and custom PC builds, ensuring optimal system performance and enhanced user experiences.
Technical Diagnostics
Root Cause
Hardware & Software
Used extensive knowledge of hardware and software components to identify where technical issues originate and educated team members.
Client Advisory
Solutions
New & Refurbished Systems
Assisted clients with selecting the right technology by offering new and refurbished PCs, emphasizing performance value and budget-conscious choices.
Core Responsibilities & Technical Execution
Hardware & System Engineering
- Executed component-level hardware diagnostics, board-level component replacements, and comprehensive system stress testing across client workstations.
- Built custom high-performance workstations and executed legacy hardware architecture modernization for commercial clients.
- Identified root-cause thermal throttling, bus errors, and hardware bottlenecks to restore peak computing performance.
Malware Remediation & Data Recovery
- Conducted deep malware eradication, eliminated persistent rootkits and spyware, and restored operating system boot and registry integrity.
- Recovered critical business and personal data from degraded or failing storage media, executing secure migrations to encrypted storage.
- Configured robust antivirus baselines, automated backup schedules, and optimized network/Wi-Fi configurations.
Computer RepairHardware UpgradesCustom PC BuildsComponent DiagnosticsTechnical EducationRefurbished System Advisory